1. How long does shipping take?
Orders ship from our Germany warehouse and typically arrive within 3–5 business days for in-stock orders only. Pre-orders are excluded. A tracking number will be provided once your order is shipped.
2. What if my package arrives damaged?
If your package arrives damaged or with missing parts, please contact us at info@cemotoride.com with photos. Our team will quickly arrange a solution.
3. Can I return the bike?
Yes. Returns are accepted if the bike is unused, has under 10 miles, and is returned in the original packaging with all accessories.